Introduction
SharePoint features a very useful function that enables users to open a document library as if it is a normal folder inside File Explorer. This would give the user access to normal file operations such as copy, move etc.
Look and feel of Open with Explorer in SharePoint 2013 in English
Look and feel of Öppna med Utforskaren in SharePoint 2010 in Swedish
Issue
When using Windows 7 and Internet Explorer 10 to open a document library the following error message appears and the library does not open in File Explorer:
We’re having a problem opening this location in File Explorer. Add this web site to your Trusted Sites list and try again.
A similar error message in Swedish:
Klienten har inte stöd för att öppna den här listan med Utforskaren.
Solution
Update: There is now a hotfix available at: http://support.microsoft.com/kb/2846960 that should solve the issue for Windows 7 and IE10.
Not really…
At the moment this is a known issue with Internet Explorer 10 in Windows 7. The suggestion from Microsoft is to de-install IE10 and use an earlier version. Another option would be to upgrade to Windows 8.
Unfortunately my current PC (HP EliteBook 8540w) does not support Windows 8, and Internet Explorer 9 isn’t really an option anymore.
Read more at the Microsoft support site: http://support.microsoft.com/kb/2835527
More supporting information here: How to use the “Open with Explorer” command and how to troubleshoot issues with this option in SharePoint Online – http://support.microsoft.com/kb/2629108
This is posted as a follow up to my post on how to get explorer view to work in SharePoint 2010: https://www.stefanjohansson.org/2012/01/how-to-get-explorer-view-to-work-in-sharepoint-2010/ – obviously this won’t cut it in the above scenario.